Frequently asked questions
What is High5Card?
High5Card offers physical NFC products for three everyday jobs: opening a Google review form, sharing business contact details, and helping a pet’s finder reach its owner. Choose a review card or stand, a business card, badge or keychain, or a pet ID tag. Free browser tools help you prepare contact details and QR codes.
Is there a subscription or hosting fee?
No. Pay once for your High5Card product. There is no subscription, monthly software fee or hosting fee. Hosting a contact card and using the free tools cost nothing. A physical product is a separate purchase, so you can try the tools before deciding what to order.
Which phones can open a High5Card product?
Use a compatible phone to open an NFC link. Phone support and where to hold the product vary, so test the experience with the phone you plan to use. The review card and stand also offer a printed QR code that customers can scan. Ask support if you want help checking your setup.
Does a tap automatically leave a Google review?
No. The tap opens your Google review link. The customer may need to sign in to Google, then chooses their own rating, writes their feedback and decides whether to submit it. High5Card does not select a rating or post on the customer’s behalf.
Can I use my own design?
Yes. No extra charge when you provide your own design. Upload your design at checkout. High5Card confirms your design before printing. Keep the business name and any instructions easy to read, and check your artwork carefully when it is sent for confirmation.
Where do you ship, and when?
High5Card ships to the US, Canada, the UK and Australia. Orders ship in 2 to 4 business days. That is the dispatch window, rather than a promise of arrival within that time. All products come with a 30-day return guarantee. Contact support for help with an order or return.
Can the pet tag track my pet’s location?
The NFC Pet ID Tag is a contact tag, not a GPS tracker. Its job is to open linked pet and owner information on a compatible phone so a finder has a way to contact you. Choose the details you are comfortable sharing and check that they are easy to understand.