Frequently Asked Questions

🚀 About High5Card

What is High5Card?
High5Card is a smart NFC-enabled card that lets your customers instantly leave reviews, connect with you, or view your digital profile—just by tapping their phone.

What phones are compatible?
Almost all modern smartphones with NFC (iPhone 7 and newer, most Androids) support our tap-to-review and digital card features. No apps needed!

📦 Orders & Shipping

How long does it take to receive my order?
Standard orders ship within 2–4 business days. Custom designs may take a few days longer depending on revisions.

Do you ship internationally?
Yes! We currently ship to the U.S., Canada, UK, and Australia. More regions coming soon.

🎨 Customization

Can I add my own logo or brand colors?
Absolutely. Upload your artwork at checkout or email us at support@high5card.com after ordering. We’ll confirm your design before printing.

Need help designing?
We’ve got you. Just mention it at checkout, and our team will reach out to help bring your vision to life.

💳 Payment & Security

Is my payment secure?
Yes! We use Shopify’s trusted checkout system. Your payment info is encrypted and never stored.

🔁 Returns & Guarantee

What if I’m not happy with the card?
No worries. We offer a 30-day risk-free guarantee. If you're not loving it, send it back for a full refund.

🛠️ Need Help?

Still have questions? We’re here for you. Email us anytime at support@high5card.com or use the contact form on our Contact page.